Shipping Policy
Thank you for visiting and shopping at designerveganshop.com. The following terms and conditions apply to all orders placed on our website. Please read them carefully before placing your order.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Options and Delivery Time
We offer various shipping options during checkout. Estimated delivery times vary by destination:
- Domestic orders: 3-7 business days
- International orders: 7-20 business days
Note: These estimates exclude processing time and are not guaranteed, as delays may occur due to customs or carrier issues.
Shipping Rates
Shipping costs are calculated at checkout based on weight, dimensions, and destination. You can view these charges before finalizing your purchase.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Use this to monitor your package’s progress through the carrier’s website.
Shipping Restrictions
We currently ship to most countries worldwide. If we cannot deliver to your location, you’ll be notified during checkout or shortly after ordering.
Customs and Import Taxes
International customers are responsible for any customs fees, taxes, or import duties. These charges are not included in the item price or shipping cost. For more information, contact your local customs office.
Damaged or Lost Packages
If your package is lost or damaged during transit, please contact us immediately. We’ll work with the carrier to resolve the issue. Claims must be filed within 14 days of delivery date.
Returns Due to Shipping Errors
If we shipped the wrong item or your order arrived damaged, please contact us within 7 days of delivery. We’ll provide instructions for returns or replacements.
Multiple Shipments
Large orders may be shipped in multiple packages. You’ll receive separate tracking numbers for each shipment.
Holiday Shipping
Processing and delivery times may be extended during peak holiday seasons. Please place orders early to ensure timely delivery.
Changes to This Policy
We may update our shipping policy periodically. The current version will always be posted on this page.
For any questions not addressed here, please reach out through our website contact form.